NWOT 32 oz Glitter Washed Blonde Tortoise HydroJug Sport

All Ready to Ship (RTS) items have a 2-3 business day turnaround.

Every tumbler is individually handcrafted, making each one unique. Minor cosmetic variations are a natural part of the handmade process and do not affect the cup's intended use.

What to Expect:

• Finish: Water-based topcoats are thinner than epoxy, so some texture may be felt rather than a completely smooth, glass-like surface.
• Glitter & Designs: Slight variations in glitter placement, color shifts, decal alignment, and occasional stray glitter particles may occur.
• Vinyl: Certain vinyl types may not lay completely flat on tapered or curved surfaces, resulting in minor rippling, wrinkling, or buckling. Vinyl is sealed beneath multiple layers of protective finish.

Returns & Concerns

Due to the handmade and personalized nature of our products, all sales are final. Refunds or returns are considered when an error has been made on our part or a product has a significant defect.

If you experience an issue, please contact us within 48 hours of delivery with photos so we can review your concern and determine an appropriate resolution.

By purchasing, you acknowledge the handmade nature of these products and agree to the policies outlined on this page.

When ordering a customized cup, it’s important to follow these care guidelines:

• For the first 10 days after creation, your cup is still curing and hardening. It can be used gently upon arrival and will continue to become even more durable over the following weeks.
• Hyperion finishes are not heat safe. Do not place your tumbler in the dishwasher or microwave.
• Hand wash only, without soaking. Dry immediately. Use alcohol-free, gentle cleansers (ex: avoid Dawn Power Wash).
• Although your tumbler is sealed for protection, it is not indestructible. Handle with care—cracks may occur if dropped or hit against hard surfaces, similar to other handmade, coated tumblers.

Shipping Method
Orders are shipped via USPS with tracking provided.

Shipping Time
Most orders arrive within 2–5 business days after shipment, depending on location.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Damage During Transit
If your order arrives damaged, please contact us within 48 hours with photos of the packaging and item.

Will the glitter peel or fade?
All designs are sealed for durability. However, these are handcrafted items and should be handled with care. Please review the care instructions above.